Data protection

Data protection

Data Protection Declaration Version: 23 May 2018

1. General

The website www.zentek.de, including all other Zentek-Internet addresses referring to it (collectively referred to as the ‘website’), is operated by Zentek GmbH & Co. KG and Zentek Pool System GmbH (collectively referred to as ‘Zentek’). Please consult the Imprint for their contact information. Zentek takes data protection and the legal obligations in conjunction with it very seriously. This Data Protection Declaration explains to you which data is being collected and processed on our website when contacting Zentek and in our business processes. It also explains the way in which this data is being used and how Zentek warrants the safety of your data.

The personal data that Zentek receives from its customers or from other data subjects is processed by Zentek for the purpose of contract fulfilment or for the implementation of pre-contractual measures. Where required for performing our services, Zentek also processes personal data lawfully acquired from publicly accessible sources (e.g. register of debtors, company and association registers, media, Internet) or lawfully transmitted to us by other third parties (e.g. credit rating agencies).

For further information or for questions regarding the use of your data that have not been answered by this Data Protection Declaration, please contact the data protection officer:Ulrich Braunbach, ZB Datenschutz u. –sicherheit GmbH & Co. KG, Edmund-Rumpler-Str. 6 a-c, 51149 Cologne, Germany.

2. Personal Data

Personal data is data that enables the ascertainment of the identity of website users or customers. It includes such things as the first name, surname, street address, telephone number, and e-mail address. It is possible to use our website without you having to wholly or partially disclose your identity. It is only for contractual or pre-contractual measures or when contacting Zentek, e.g. via the website, that the disclosure of your identity and the divulging of your personal data is required. Without the disclosure of your identity and the divulging of your personal data, it is not possible for Zentek to process your request. You are therefore free to decide whether you want to transmit personal data to us for the purpose of contacting us.


3. Automatic Data Processing on the Website

The website is made available by a computer specialized for this purpose (‘server’). It automatically collects information every time the website is accessed and stores this information as a written record (‘log file’). This comprises (1) the browser used, including its version number, (2) the operating system used, (3) the address of the preceding website visited by you (‘referrer URL’), (4) the address of the computer from which you accessed the website (‘IP address’), and (5) the time and date this website was accessed. The foregoing information is transmitted by your browser, unless you have prevented this through your browser settings or through a security software used by you. Zentek is unable to allocate to a specific person the data stored by the server in the log files. The data in the log files of the server is also not being combined with other data sources that may be available to us.


4. Use of Your Data

Zentek processes personal data in line with the provisions of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Federal Data Protection Act (BDSG) in the following instances:

  1. when you have consented to it,
  2. when a contract exists or for implementing pre-contractual measures (if requested),
  3. when processing is required in order to fulfil a legal obligation,
  4. when processing is required in order to protect the vital interests of the data subject or another natural person,
  5. when processing is required in order to exercise a task that is in the public's interest,
  6. when processing is required in order to safeguard our or a third party’s legitimate interests, unless this is outweighed by the data subject’s interests or fundamental rights and fundamental freedoms that demand the protection of personal data.

If you contact us via the website, the personal data requested of you will be collected, stored, and used exclusively for processing your contacting of us, i.e. especially for processing a general query made by you via the contact form, a registration request for protected access made by you, or for processing and executing a contract previously concluded or a contract request made by you via the website.

Your e-mail address is also used by us exclusively for the purpose for which you contacted us via the website. Only if expressly desired by you and in compliance with the consent granted by you will we also send you e-mails containing general information and advertising beyond the purpose for which you contacted us. Your consent to this additional use of your e-mail address may of course be revoked at any time by you by sending an e-mail or by writing to the address set out in the Imprint. We will also inform you of this in each e-mail containing general information or advertising.


5. Disclosure of Data

Our employees obtain access to your data if they need it for fulfilling contractual and legal obligations. The service providers and third parties engaged by us to perform our contractual obligations may also receive data for such purposes provided that the data protection provisions on this are being adhered to. These are commercial enterprises in the categories waste disposal, waste-disposal services, consulting, and sales and marketing.

With respect to the disclosure of data to recipients external to Zentek, data may only be disclosed if the law demands such, if an outsourced data processing relationship exists, or if consent has been given.
The transferring of your data to a country outside the EU or to an international organisation is made in compliance with the statutory provisions on this. The extent of such transfer is limited to the minimum required for achieving the particular purpose.


6. Length of Storage          

Zentek processes and stores your personal data as long as required for fulfilling our contractual and legal obligations: under commercial law and tax law, two- to 10-year storage obligations; statutory limitation periods, three to thirty years. After these time periods, the data is generally deleted.


7. Creating Usage Profiles

For improving the website and for advertising and market-research purposes, Zentek analyses the behaviour of the users of this website. Zentek creates anonymised usage profiles for this purpose, unless you have objected to this. Zentek ensures that the anonymised usage profiles are not combined with your personal data. You can object to the creation of an anonymised usage profile by sending an e-mail or by writing to the person named in the Imprint.


8. Data Protection Rights

Zentek will provide you at any time with information about the personal data stored by us about you and will do so free of charge, without undue delay, and in compliance with the statutory provisions on this. In this regard, please contact the persons named in the Imprint or the data protection officer.
Every data subject also has the right to rectification, the right of erasure, the right to restriction of processing, the right to object in individual cases, the right to object to the processing of data for direct advertising purposes, and the right to data portability.
Data subjects are entitled to lodge complaints at any time with a competent data protection supervisory authority. 
Any consent granted to the processing of personal data can be revoked at any time by declaring this to us. The same applies to the revoking of declarations of consent made to us prior to the coming into force of Regulation (EU) 2016/679, i.e. before 25 May 2018.


9. Information on Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (‘Google’). Google Analytics uses cookies (text files), which are stored on your computer and which enable the analysis of your use of the website. The information generated through such cookies about your use of this website is transferred as a rule to a Google server in the USA and stored there. But if the IP anonymisation function is activated on this website, your IP address will first be abbreviated by Google within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. At the direction of the operator of this website, Google will use this information to analyse your use of the website in order to compile reports about website activities and to perform other services for the website operator in connection with the use of the website and the Internet. The IP address transmitted by Google Analytics from your browser is not being combined with other Google data. You can prevent the storing of the cookies through a special setting in your browser software. But if you do this, you may not be able to fully use all the functions of this website. By downloading and installing the browser plug-in available at the following link, you can also prevent the reporting to Google of the data generated through the cookie about your use of the website (including your IP address) and the processing of this data by Google. This link is currently tools.google.com/dlpage/gaoptout.

IP addresses are transmitted only in abbreviated form using anonymizeIP and are therefore anonymous.